Grievance Redressal

This policy shall apply to all employees, full-time or part-time consultants
This policy should be read and interpreted in conjunction with the following other policies of the Company
Policy of Prevention of Sexual Harassment and Sexual Misconduct
Code of Conduct for Employees
HR Policy

Grievances covered under the policy

Any violation of employee rights and privileges that are provided for, by the Company policies or by laws of the country or those that are included in the contract, Employee Handbook
Any kind harassment, victimization and discrimination by colleagues except for Sexual Harassment which will be guided by a separate committee.
Decision or conduct of another individual or group of employees, that affects the functioning and contribution of the grievant. It may include but may not be limited to conduct of colleagues and supervisors, work-place harassment, feeling of bias, neglect and humiliation
Matters related to workplace and service conditions, compensation or allowances disparity, promotion and so on
Dissatisfaction with support functions like transportation, dining, housekeeping, medical insurance which have not been addressed after direct requests to the respective functional leads

Complaints which will not be covered under this policy

Any grievance /complaint relating to sexual harassment will not be covered under these rules as there is a separate mechanism for addressing such matters by under the separate Policy for Prevention of Sexual Harassment and Sexual Misconduct.
Performance appraisal related concerns are to be resolved by the functional leads and Lead, Talent management